Frequently Asked Questions

When and where is DogFest?

DogFest South, Knebworth House, Hertfordshire - Saturday 11th and Sunday 12th September, 2021

DogFest West, Cirencester Park, Gloucestershire - Saturday 18th and Sunday 19th September, 2021

DogFest North, Tatton Park, Cheshire - Saturday 25th and Sunday 26th September, 2021

Directions to DogFest South

Click here for directions to Knebworth House. 

What are the opening times?

09.30am - 5:00pm Saturday

09:30am - 5:00pm Sunday

Our queues to entry will be managed so there is a 2m separation distance between visitors.  You are not required to, but do feel free to wear a mask should you choose.

If necessary, we will introduce staggered entry times at a later date. 

For more information on how we are keeping DogFest Covid safe, click here

How much are DogFest Tickets?

To view all ticket pricing and information, click here

Do you offer carers a free ticket to DogFest?

Yes, visitors who are registered as disabled who purchase a ticket will be provided with a free ticket to bring along a carer. Please bring along proof of disability on the day (i.e. a photocopy of blue badge or DLA letter).

How much is parking?

There is a £5 vehicle entry fee at DogFest South.

Why is there a parking fee at DF West and South?

There will be a car parking fee at all of our DogFest events. This cost is a result of there being increased management of the car parking facilities at each of our venues.

What covid safety guidelines are in place?

At DogFest the health and well-being of all our humans and dogs are of utmost importance to us. Click here to see what we will be doing at DogFest to manage the risk of transmission. 

If DogFest is cancelled because of Covid-19, will I still get a refund?

Should we have to postpone the dates of DogFest in regards to Covid-19, ticket transfers will be offered. In light of us having to cancel DogFest with no future dates provided, refunds will be distributed. Please note: refunds will exclude the transaction fee.

Will Noel be at DogFest?

Noel Fitzpatrick will not be at DogFest 2021 due to other commitments.

Can I gain access to Knebworth House with my ticket?

The DogFest ticket does not include entry to Knebworth House, Park, Gardens, Adventure Playground or Dinosaur Trail. A discounted ticket for entry to the Park, Gardens, Adventure Playground and Dinosaur Trail on 11th & 12th September can be purchased for £5.50 on production of a DogFest ticket.

Please note: unfortunately dogs are not allowed in the Gardens, Dinosaur Trail or inside Fort Knebworth but are welcome on leads in the Park and at the Adventure Playground. House supplement tickets can also be purchased at the door of house for £4.50 (in addition to a Park & Gardens ticket).

Disabled Access

DogFest is committed to making everyone’s experience enjoyable. Please do consider that the festival is an outdoor event with grass fields and grounds with gradients/uneven surfaces. Whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate. There will be an area for disabled parking as close to the entrance to the event site as possible. There will be a fee for disabled parking. Please see the parking FAQ for more information.

I've lost my tickets/confirmation email.

For any ticket related enquiries, please contact our ticket providers. You can do this by using your postcode and order number to log into online customer service portal.

Alternatively, you can call 0871 620 7058 for ticket assistance. Please note: calls cost 13 per minute plus network access charge.

Are there any shaded areas in case of extreme weather?

Yes, there are tented areas for dogs and their owners to rest and take cover in case of extreme hot or wet weather.

Visitors should make extra provisions for any weather eventuality as although we’d love to have sunshine we cannot guarantee this due to the great British weather! DogFest advises bringing provisions from wellies to sun cream, blankets to waterproofs for sun, rain, wind and cold weather.

Why has DogFest South moved to September?

We have made the decision to move DogFest South to September for 2021 as we have previously had problems with hot weather in the month of May and actually had to cancel DogFest South 2018 for the health safety of our precious dogs. September is a glorious month which marks the end of summer so we thought we'd spread the events to reduce any risk.

Is there an ATM onsite?

Yes, but a charge of £2.75 per transaction will apply. The ATM can be found at the info point located at the show entrance.

Animal Welfare

Please consider the temperament of your dog before you decide to attend. The show is very busy with thousands of other dogs and people, and knowing your own dog(s), you should consider if this is an environment which they will enjoy. Please keep your dog(s) on a lead at all times when you are at the show. For our full animal welfare guidelines, click here

Can dogs come to DogFest?

YES! DogFest is a celebration of the unique relationship between owner/s and their dog so we warmly welcome dogs to come along and have a great day out with their family. Please familiarise yourself with our Animal Welfare Guidelines, and ensure your dog stays on their lead at all times. But if you don’t have a dog, you’re also warmly invited to take part in any of the activities. Please note this is a dog’s day out and cats or other animals are not permitted.

Can I attend DogFest without my dog?

Yes, you can still attend if you are unable to bring your own dog! Dogfest is both a fantastic day for doglovers as well as dogs and there will be plenty for you to do, including shopping opportunities and watching amazing displays.

Can I bring something to eat and drink?

Yes, you can bring your own food and drink to the venue. There will also be a number of catering options at DogFest; from teas and coffees, to a light lunch, cakes and ice-cream.

Public Video and Photography

We allow filming at the event but wish to protect the integrity of the event and its exhibitors. You are free to record your own visit for your own personal home use. You will not be able to sell any photos or moving images of the event for commercial or other gain. Please respect the privacy of other attendees who may not want to be filmed. Please do not bring any professional equipment with you and please be aware of health and safety issues.

Visitors may be filmed, recorded or photographed for broadcast, promotion or security purposes during the event. 

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WITH THANKS TO OUR SPONSORS & PARTNERS

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