Accessibility

Making sure our events are accessible is a crucial part of our planning. We are committed to making everyone’s experience enjoyable.

Complimentary Carer Tickets 

You can claim one complimentary Carer ticket per person if needed. You can now book a Carer ticket on the SEE tickets booking page when purchasing your other tickets.

To do this, please select your desired tickets and then select a free-of-charge Carer ticket (please note you must have at least one adult ticket on your booking to be able to select a Carer ticket). Once you have completed the ticket check out and you’ll received your SEE Tickets confirmation email. You may be asked to show proof of eligibility on the day of your visit.

We accept the following proof: 

– A valid Access Card with a +1 symbol 
– Blue Badge 
– A copy of a current award letter of DLA 
– PIP 
– Attendance Allowance or similar 
– Impairment specific registration card / certificate or A recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person 

Blue Badge Parking 

All of our festivals have blue badge parking close to the event entrance. Please note that the event is held in a grassy field, where the ground is undulating and uneven in places with no trackway. There will be a small fee. If you require a space please select this when booking. Please note, spaces are limited and fill up on a first-come first-served basis.

Mobility Scooter Hire 

Electric mobility scooters and manual wheelchairs are available to hire from event Event Mobility Charitable Trust and must be booked in advance of the event. Event Mobility Charitable Trust will be based at the event entrance and is open from 09.30am until 5.30pm.

The charity asks for a donation of £30 for the use of an electric mobility scooter and £10 for a manual wheelchair.

To reserve an electric scooter or manual wheelchair please select the show you are attending below and reserve through The Event Mobility Charity Trust website. If you need further information please call 01386 725 391 and leave a message.

Wheelchairs booked via Event Mobility Charitable Trust are subject to their own terms and conditions. If you have any questions about accessibility at DogFest, please contact our friendly team at [email protected]

Event Entrance 

Closer to the event we will email you all the details you need to plan your day at DogFest. The event entrance will be a short distance from our blue badge parking. For those that require it, we have a fast-track disabled queue – look out for signage on the day or ask a member of staff.

Disabled Toilets 

All of our events have wheelchair accessible toilets. These will be labelled on our festival map and signposted at the event.

Seating at The Event 

There will be seating dotted around the festival. These will be labelled on our festival map and signposted at the event.

If you require further assistance, please email the team on [email protected]

 

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