Click for Coronavirus COVID-19 update

With special guests

Noel Fitzpatrick
Clare Balding

Coronavirus COVID-19 Update

We are sorry to announce the cancellation of DogFest North (13 - 14 June, Tatton Park, Cheshire) and DogFest West (20 - 21 June, Ashton Court, Bristol) due to the global spread of Coronavirus, COVID-19.  This follows the announcement last week of the cancellation of DogFest South (2 - 3 May, Knebworth, Herts).  The decision has been taken following advice from the Government and Public Health England on mass gatherings and social distancing.

Our team will contact all ticket holders over the next week by email, with information on refunding or deferring your tickets to DogFest 2021.

Like you, we are disappointed that we cannot go ahead with any of our DogFest events this year, but the safety of our visitors, canine friends, sponsors, exhibitors and performers is our number one priority.

On a more positive note, we are launching a new initiative called "DogFest Life" this week, to keep you and your furry friends entertained, stimulated and moving, whilst we are at home. So please keep an eye out on our social channels and we would love you to join in as and when you can.  

Our thoughts are with every one of you, and we send all our love and support to you at this time. 

Please take care of yourselves, each other and our precious pets.

Team DogFest

Why have you cancelled DogFest 2020?

We are sorry to announce that all DogFest festivals in 2020 has been cancelled due to the global spread of Coronavirus, COVID-19.

This decision is following advice from the Government, Public Health England on mass gatherings and social distancing.

We are disappointed that we cannot go ahead this year but the safety of our visitors, canine friends, sponsors and exhibitors is our utmost priority.

Why hasn’t DogFest been postponed?

We are unable to postpone DogFest for a number of reasons, however we are running a Big Dog Walk series in the autumn.

Sunday 13th September - Harewood House, Yorkshire

Sunday 20th September - Chatelherault Country Park, Glasgow

Sunday 27th September - Belvoir Castle, Lincolnshire

Sunday 4th October - Loseley Park, Surrey

Sunday 11th October - Hylands House, Essex

Sunday 18th October - Ragley Hall, Warwickshire

For more information about the Big Dog Walk, please register your interest here.

How do I get a refund on my DogFest admission tickets?

You will be contacted by SEE Tickets (our ticket providers) via email, with the information regarding refunding your ticket to DogFest. If you did not recieve this email, please follow link below to action your refund. All you will need to do is enter your order reference number and email address. 

https://dogfest.seetickets.com/register/refund-request/dogfest

Alternatively you can transfer your tickets to DogFest 2021 and you won't need to do a thing as SEE Tickets will automatically transfer your tickets to next year's event:

South - Knebworth House, 8 & 9 May

North - Tatton Park, 12 & 13 June

West - Ashton Court, 19 & 20 June

How do I transfer my ticket to DogFest 2021?

You will have been sent an email from SEE Tickets to confirm the cancellation of DogFest 2020. Your tickets will automatically be transferred to DogFest 2021 if you do not fill out the refund form. 

South - Knebworth House, 8 & 9 May

North - Tatton Park, 12 & 13 June

West - Ashton Court, 19 & 20 June

You will be emailed with your new tickets upon the release of tickets to DogFest 2021.

When will I receive my ticket refund?

As you are aware, this is a busy period for the events industry and we are unable to confirm when you will receive your refund. Please know that we are working hard with SEE Tickets to get this over to you as soon as possible.

It’s been a week and I still haven’t received an email about my ticket refund.

Refunds will be processed after the deadliene for submitting them. Please allow 7 days before contacting us if you have not received an email regarding a refund. Please check your spam/junk folders as the email may have dropped in these folders. If you have still not received an email, please contact [email protected] with the full name you ordered tickets with, the date you booked tickets for and your order reference number (if received).

Experience a virtual DogFest with DogFest Life!

We have launched our DogFest Life on our social page and website! We will be bringing you a variety of workshops, classes, and some positive distraction for you and your pup. Check it out here

We’ll be doing our best to bring you a virtual DogFest to keep you and your pup entertained in this uncertain time.

I’m disappointed I’ll be missing out on DogFest this year, do you run any similar events?

You can join us at the Big Dog Walk festival-taking place this autumn, in six locations across the UK.

The Big Dog Walk, is so much more than an walk, once you have taken part in a 2k, 5k or 10k walk featuring puppy pit stops to keep you refreshed, you can head back to the event village and try out some have-a-go activities you will have missed at DogFest!

Sunday 13th September - Harewood House, Yorkshire

Sunday 20th September - Chatelherault Country Park, Glasgow

Sunday 27th September - Belvoir Castle, Lincolnshire

Sunday 4th October - Loseley Park, Surrey

Sunday 11th October - Hylands House, Essex

Sunday 18th October - Ragley Hall, Warwickshire

If you would like to receive updates about the Big Dog Walk, and get priority notice for tickets, giveaways and competitions, please sign up to the Big Dog Walk newsletter, here.

What if I won tickets to DogFest?

If you won tickets to DogFest 2020 through a competition or giveaway, and have redeemed your tickets already, you will not need to do anything. Your tickets will automatically transfer to DogFest 2021. 

If you won tickets to DogFest 2020 through a competition or giveaway, and have not redeemed your tickets; please forward evidence of your winnings to [email protected] and we will note down your full name and email address, to be sent tickets when we release tickets for DogFest 2021.

We are unable to transfer your tickets without evidence of you receiving them. 

Due to the global spread of Covid-19, DogFest 2020 has been cancelled.

Sign up to our newsletter to be the FIRST to know when tickets go on sale for 2021 and for exclusive ticket offers. Join an amazing community of people who share the same unconditional love for their dogs.

SIGN UP NOW

advertisement

Follow us on Instagram

WITH THANKS TO OUR SPONSORS & PARTNERS

advertisement