FAQs

When and where is DogFest Christmas

DogFest Christmas is taking place on Saturday 27th November 2021, at Crystal Palace Park.

Opening times are 09:00am - 17:00pm

Directions to DogFest Christmas

Click here for Directions to DogFest Christmas at Crystal Palace Park.

How much are tickets to DogFest Christmas?

To view all ticket pricing and information, click here

Do you offer carers a free ticket to DogFest Christmas?

Yes, visitors who are registered as disabled who purchase a ticket will be provided with a free ticket to bring along a carer. Please bring along proof of disability on the day (i.e. a photocopy of blue badge or DLA letter).

What covid safety guidelines are in place?

At DogFest Christmas the health and well-being of all our humans and dogs are of utmost importance to us. Click here to see what we will be doing at DogFest Christmas to manage the risk of transmission. 

Disabled Access

DogFest is committed to making everyone’s experience enjoyable. Please do consider that the festival is an outdoor event with grass fields and grounds with gradients/uneven surfaces. Whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate. For more information, click here

I've lost my tickets/confirmation email

For any ticket related enquiries, please contact our ticket providers. You can do this by using your postcode and order number to log into online customer service portal - https://www.seetickets.com/customerservice

Animal Welfare

Please consider the temperament of your dog before you decide to attend. The show is very busy with thousands of other dogs and people, and knowing your own dog(s), you should consider if this is an environment which they will enjoy. Please keep your dog(s) on a lead at all times when you are at the show. For our full animal welfare guidelines, click here

Can dogs come to DogFest Christmas?

YES, even better, they go free! DogFest Christmas is a celebration of the unique relationship between owner/s and their dog so we warmly welcome dogs to come along and have a great day out with their family. Please familiarise yourself with our Animal Welfare Guidelines, and ensure your dog stays on their lead at all times. But if you don’t have a dog, you’re also warmly invited to take part in any of the activities. Please note this is a dog’s day out and cats or other animals are not permitted.

Video and Photography

We allow filming at the event but wish to protect the integrity of the event and its exhibitors. You are free to record your own visit for your own personal home use. You will not be able to sell any photos or moving images of the event for commercial or other gain. Please respect the privacy of other attendees who may not want to be filmed. Please do not bring any professional equipment with you and please be aware of health and safety issues.

Visitors may be filmed, recorded or photographed for broadcast, promotion or security purposes during the event. 

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